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Birdeye

VerifiedMarketing & Revenue, Reputation ManagementNo reviews yet
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About

Why owners choose Birdeye

Get more 5-star reviews automatically. Birdeye sends review requests after checkout, monitors all review sites, and alerts you instantly when guests need help.

Birdeye is a comprehensive reputation and customer experience platform serving over 150,000 businesses worldwide. For hotels, Birdeye automates review generation, manages online listings, provides guest messaging, enables webchat, and offers social media management. The platform is known for its automation capabilities and ease of use.

What they offer

Services & products

  • Generate 10x more reviews with automated requests
  • Monitor 200+ review sites from one dashboard
  • Instant alerts for negative reviews
  • Two-way guest messaging (SMS, email, chat)
  • Local SEO boosts search visibility
  • Automated review generation
  • Review monitoring and alerts
  • Review response management
  • Two-way business texting
  • Webchat widget
  • Social media management
  • Listings management (150+ sites)
  • Surveys and NPS

Best for: Independent hotels, small hotel chains, service businesses

Works with your existing systems

Google My BusinessFacebookTripAdvisorBooking.comZapierQuickBooks

Trusted by

Hotels that work with Birdeye

Used by 150,000+ businesses across industries

Trust layer

Owner reviews

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